“With damaging skills gaps in any number of industries, we have to get training and development right for a highly flexible workforce,” he said. But, he added, it was essential these workers received the right support and training to fill the skills gaps employers currently faced. John Williams, global marketing director at City & Guilds Group, said gig workers played an important role in making businesses more agile and adaptable to technological developments. The report recommended the provision of mentoring and ‘micro learning’ courses – designed to be completed across a number of short sessions – to give workers flexible learning opportunities, alongside support to help identify the transferable skills they develop through gigs. Get more HR and employment law news like this delivered straight to your inbox every day – sign up to People Management’s PM Daily newsletter
There is a need to address that challenge,” she said. “Our research shows that gig workers are less likely to receive training than individuals on more secure employment contracts. Lizzie Crowley, skills policy adviser at the CIPD, supported the idea of providing gig workers access to the national retraining scheme by creating programmes tailored to individuals who may have a fragmented or irregular working schedule. It also recommended that the government’s national retraining scheme – created to address the expected effects of automation on the economy – be adapted to support skills development. Future HR hurdles the gig economy could bringĪ statutory ‘minimum gig wage’, including an allowance to cover the statutory benefits such as sick pay enjoyed by employees, would also mean gig workers’ take-home pay after costs would be on parity with employed workers, the report said.‘Sticky labour market’ means lower-paid workers cannot progress.Four in five employees work ‘satisfactory hours’, data suggests.It called for app-based businesses to redesign their platforms and provide more stability to gig workers – which include roles such as graphic designers, beauticians and translators, as well as food delivery and ride-hailing apps – by guaranteeing a minimum wage, and providing human points of contact for workers and physical ‘help hotspots’ where workers can go to receive support and advice. The report, Better work in the gig economy, published by think tank Doteveryone, described gig economy jobs as “like quicksand”, where workers sometimes became trapped in insecure, piecemeal work and lacked the financial stability or time to develop the skills that will help them progress in their careers. App-based work fragments gig workers’ careers into “unpredictable micro-chunks” and stops them focusing on the future, a report has said, calling on businesses such as Uber and Deliveroo to do more to help workers develop their careers.
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